Return & Cancellation Policy

Return Policy

Customers may request a return for eligible products according to the return conditions applicable to that particular product.

Eligibility

• Product must be unused where applicable.
• Product should be in its original condition.
• Original packaging and accessories should be retained where applicable.
• Return requests must be submitted within the applicable return period.

Non-Returnable Products

Certain products may not be eligible for return due to their nature, hygiene requirements, customization or other applicable restrictions. Product-specific return information will apply.

Order Cancellation

Cancellation requests may be accepted before an order is processed or shipped. Once an order has been shipped, cancellation may not be possible.

Damaged or Incorrect Product

If you receive a damaged, defective or incorrect product, please contact customer support as soon as possible with relevant order details and supporting information.